Add variables to existing Task

[chandukollapart]

Hi,

I have a question regarding variables. Create a workflow and added existing variables in Catalog task activity but for got to add one variable. Catalog task is created i saw that missing variable. So how can i add that variable to that Catalog task? For the future ones i will update in the workflow activity

Thank You

[Jaspal Singh]

Hi Chandu,

This is best practice but you can insert a record in 'sc_item_option_mtom' (Variable Ownserships) table. As this table is responsible for storing Question-Answer for variables.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[chandukollapart]

Hi Jaspal,

Thank you for the response. That variable is already there in sc_item_option_mtom table because i can see that variable in RITM but not in the catalog Task

Thanks

[Indrajit]

hey,

you can refer below threads to How to populate the RITM variables on to the task form,

https://community.servicenow.com/community?id=community_question&sys_id=52818033db241b08852c7a9e0f96...

https://community.servicenow.com/community?id=community_question&sys_id=d90a2c4ddb116f005ed4a851ca96...

mark Correct and Helpful if it useful.

Regards,

Indrajit.