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Add Watchlist to the My Active Items Widget

Dario Idrovo1
Tera Contributor

I am trying to pull in all the watchlist items for any HR cases where I have been added to the watchlist but I am not getting any results. I added an activity config record to the My Active Items widget and need to pull in my watchlist. 

 

Screen Shot 2022-12-21 at 12.10.48 AM.png

 

Also, I created a widget to pull the watchlist, which is working, ideal is to add it to the "My Active Items widget" 
anyways, when I click on the watchlist item, it takes me to the hrm_ticket_page but it doesn't display the data (see below)

 

Screen Shot 2022-12-21 at 1.49.33 AM.png

 

#employeecenter #employeecenterpro #hrsd #humanresources #widgets #sandiego 

1 REPLY 1

Manoj Prabaaka1
Tera Contributor

Hi,

 

Is this issue sorted out ? I am also having same requirement and I am able to view case data for some cases and for some cases it's showing empty like your image reference.

I updated hr_portalUtil script include for viewing case data to watchlist users. But still couldn't load hrm-task-parent widget data like Activity, Attachments, Request details for watchlist users.