Adding a chase button

[Darren22]

Good evening,

I have been asked to develop a UI button to allow the service desk to update a call to show its been chased.

What they would like is a field that starts at 0 and everytime the button is clicked it increases by 1.

So I have a field names u_chase and so fare I have managed to get the button to appear all fine. I have also managed to set the field to a random value everytime the button is clicked.

The issue I have is that if the value is set to 1 and I click the button the new value becomes 11 and then 111. So its almost as though my script is seeing it as a string rather than integer?

Any idea what script I can use.

[Tony Chatfield1]

Hi, Not sure if relevent but I recently found similar behaviour with myValue += newValue;
and resolved it with myValue = myValue + newValue;

[Jason Kuhar]

You will need to capture old value before increment and store it within the table record.

var a = table.newfield; - default to 0

var b = 1;

var c = a+b

table.newfield = c

Onclick(c)

[stevenfroggattk · Accepted solution]

Hi Darren,

You'd need to use something like this:

current.u_chase = parseInt(current.u_chase)+1;
current.update();

Hope this helps.

Thanks

Steve