Adding a URL link within an Alert for a UI Policy

[matthew_hughes]

I've got a catalogue item where an alert message appears when certain options are selected. I've created a UI Policy for this and applied the following code:

function onCondition() {

var link ='<a href="https//lbg.service-now.com/kb_view.do?sysparm_article=KB0074291" target="_blank">KB0074291</a>';

alert("The combination for RHS Category/RHS Sub - Category you have selected does not align with the selected Strategic Status. Please review your selection for strategic status and RHS.  See Toxic Combinations List in " + link + " for conflicting RHS and Strategic Status combinations.");

}

I'm wanting the alert to show KB0074291 as the link and to open in a new windows. But what it's doing is showing all of html text within the alert. I was just wondering why this is not working.

[Gopi Naik1]

Hi @matthew_hughes ,

Open the article KB0074291 and click "view article" related link and use that URL in your code.

[Hemant Goldar]

Hi @matthew_hughes,

Please refer to the below post.

https://www.servicenow.com/community/developer-forum/how-to-give-link-in-alert-box-using-client-scri... 

Thanks

Hemant

[Sandeep Rajput]

Unfortunately alert() is a method of the window object that cannot interpret HTML tags. You can choose to use addInfoMessage or addErrorMessage instead.

Source: https://stackoverflow.com/questions/5278197/html-tags-in-javascript-alert-method

[Ankur Bawiskar]

@matthew_hughes 

alert won't support html tags so it won't work.

Please use info message for this and not alert

function onCondition() {

	var link ='<a href="https//lbg.service-now.com/kb_view.do?sysparm_article=KB0074291" target="_blank">KB0074291</a>';

	g_form.addInfoMessage("The combination for RHS Category/RHS Sub - Category you have selected does not align with the selected Strategic Status. Please review your selection for strategic status and RHS.  See Toxic Combinations List in " + link + " for conflicting RHS and Strategic Status combinations.");

}

If my response helped please mark it correct and close the thread so that it benefits future readers.