Resolved! How far back does ServiceNow keep backups for instance restore?
How far back does ServiceNow keep backups for instance restore?
Forum Posts
Do Business Rules execute when a record is updated using REST Integration?
We have a business rule that sets the Resolved date field in the incident table when a incident record is updated to the state of Resolved. We also have an integration with a vendor where when an Incident is created in our SN environment, it will cr...
How do I show a confirmation dialog when a user checks the Work Notes/Additional Comments checkbox
I need to show a confirmation dialog when a user checks the Additional Comments checkbox. The dialog will simply state, are you sure you want to enter customer visible comments.I have been unable to find a field to put a client script on or any oth...
Record Producer attachment copy to Demand
Hello,I have a record producer that allows the user to attach a document. The record producer is used to create a Demand record. The attached file is not showing up on the opened demand. I did research and found information on the GlideSysAttachment....
Resolved! How do I get the current domain in a client script
We have a domain separated instance. I need to get the domain within a client side script. How can I get the domain name or the domain sys_id in a client side script. I don't want the one that the user's account is assigned to. I want the one that is...
Specifying fields in CSV export
Hi,I'm pretty new to developing with ServiceNow so any pointers on this one would be much appreciated. I'm creating a Google Apps Script writing a script that needs to be able to do an HTTP request to pull out a CSV of a search on Service Now. I have...
How to call script include URL(argument) of link type
PFB, screen shot. Coding I used in script Include. Here I am returning entire argument in script include as query parameter also populating dynamically based on logged in user. Please help me in resolving this. I am getting blank page.Script Include ...
Getting started with Import Sets
I'm just getting started with ServiceNow. I'm trying to import data from our current homegrown system. I created an import set and a transformation map from a csv. I have lot of records that are "pending". What do I do next? Where can I find "ste...
Resolved! Hide fields on form (via onLoad client script) not working ...
HI,I need to hilde some fields on a form view - dependend on values of the same table, but NOT visible on the current view.I need to use a client script due to other reasons - so NO UI policy can be used - has to be via the client script.When adding ...
Update Set Preview Problems.
I'm wondering if anyone has run into this before. I have 3 update sets, all created one after the other for one project lets say. They have all been tested in QA and are ready to be moved into PROD, I retrieve them, preview them and now I have warnin...
How can we clone a studio application?
Alright...I really hope someone out there is trying to do the same thing. We want to build a template application and then have different versions of that application so that we can easily modify tables or add enhancements within a specific scope. ...
Incident Auto close issue
Hello All,We have the default Scheduled job & business rule to auto close the silent "Resolved" incident after 3 days.It's working fine for all users except one user.We tried to find out the exact issue, but scheduled job and business rules are fin...
Column labels with 250+ characters
Hello All,I am building a custom application and I require some form fields to have a field label of 250+ characters. Is it possible to do this for one table/application only?ThanksHarry
Posting to External URL via UI Action
Does anyone know if either of the following two are possible:1. Redirect to an external URL for a UI Action (using a form button and the action.setRedirectURL() function). I can get it to link to an external URL, but the URL shows within the ServiceN...
dot walked filter condition not working in business rule
Hello guys i have this business rule to copy value and update on another filed based on a dot walked filter condition its not working when fields are dot walked any suggestions
