Adding a Widget/Formatter to Agent Workspace on Madrid

[Jace Benson]

So I want to try to add a custom element on agent workspace.  However I'm not sure this is possible yet, I'm not having success so I thought I'd ask.

Here's what I've tried on my PDI;

1. Adding a UI Macro, Formatter[type=formatter], and then adding the formatter on the form view "Workspace"
2. Adding a UI Macro, Formatter[type=component], and then adding the formatter on the form view "Workspace"

I am not sure if there's a way to add a SP Widget to the form but that would work too.

In anycase if anyone has any ideas let me know.

[SMD1]

Hello,

I am also facing the similar issue, if you have found the solution, can you please share the solutions.

Thanks

SMD

[abel91740]

Hi there

We have the same issue, and would like to know if you found the solution or recommendation 

Thank you 

Yang

[JC Icaro1]

I think the only thing you can do right now is to create a Client UI Action which invokes a modal. The modal can show a UI Page or Service Portal page. Here's a sample Workspace Client Script.

function onClick(g_form) {
	var url = '/custom_ui_page.do?' + 
		'sysparm_table_name=' + g_form.getTableName() + 
		'&sysparm_number=' + g_form.getValue('number') + 
		'&sysparm_sys_id=' + g_form.getUniqueValue();
	g_modal.showFrame({
		url: url,
		title: 'Custom UI Page',
		size: 'lg'
	});
}

[Gaurav Pai2]

Hi JC, Thanks for the code. This was pretty helpful to have a overlay screen in workspace. However, is there any documentation for the g_modal API? I couldn't find it. I need to understand if i could have a custom dimensions (width & height) defined. Also, if there is property to define its position not being fixed i.e.the agent can move it through the screen