Adding CC in Workflow notification?

niveditakumari
Mega Sage

How to add CC into the workflow notification?

Can anyone please help me in this?

 

 

Thanks In Advance

Nivedita

1 ACCEPTED SOLUTION

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

use the following mail script in workflow notification activity message to achieve that:

<html>
<body>
<mail_script>
email.addAddress("cc","test@test.com");
</mail_script>

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

 

View solution in original post

27 REPLIES 27

Hi 

Can you show how have you added the mail script ?

Sure..

Below is my code :

find_real_file.png

Hi 

I suggest you to call this mail script in body of the mail.

I didn't get you.

Could you please little elaborate this?

 

Regards,

Nivedita

Hi 

You need to create a mail script and call it in the workflow notification activity.