Adding custom options for List collecter help
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‎04-17-2023 03:47 AM
Hello all,
I need to basically need to use a list collector variable with a Catalog item, with my own custom drop down options.
Please can someone advise what is the simplest way I can create this?
also I will need the drop down list to be filtered based on the selection of another field in the catalog item.
Please advise thanks
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‎04-17-2023 06:16 AM

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‎04-17-2023 06:31 AM
Hi @Popat420 ,
I agree with @Ankur Bawiskar !!
List collector is a catalog item variable type in ServiceNow where we can select multiple values or records of a referencing table in a single go, actually it is having slush bucket where we can select and deselect multiple values or records easily. In ServiceNow, reference field allows to select only single value or record at a time, so if there is requirement to select multiple record in single go then we use list collector in ServiceNow. For e.g., we have to create a field where we have to select trainees for any training. Means we need a variable for multiple user selection so in that case we can use list collector variable in a form.
So in your case, you will have to use the reference field which has your custom values stored.
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‎04-17-2023 06:22 AM
list collector will only show data from the referenced table.
you cannot add your own choices to it
why not add those as records in the table being referred?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-27-2024 04:04 AM
I am also facing similar issue.
@Ankur Bawiskar I can not add those options in reference table because, these options are dynamic and should be changed based on another field present in the form.