I'm in IT and we want to add a custom printer type (extend the existing printer CI?). I've been reading how the asset records are supposed to be tied to configuration items so I have some questions:
- Asset records and printers are 1 to 1 right? So we'd have an asset tag and that would point to a CI and that CI would be an individual printer, yes?
- Can the existing printer CI record type be extended so we can have custom fields? Does that break everything or does that still work?
- When we create new instances of printers, does that start as an asset tag or a CI? If you create one, does it create the other automatically?
