Adding date and time field value in work notes

[Ibaa_Shoheb]

Hi,

We have "Next action Date and Time" field on Incident form. When a user adds date and time in this field and updates the Incident, the value should automatically get captured in Work Notes. How we can achieve this? 

Regards,

Shoheb Shaikh 

[Mark Roethof]

Hi there,

Have a look at the funnel right next to the work notes field. If you click that, scroll to the bottom, click Configure. Then you can simply lookup your fields on the left, and push them to the right. Back in the incident form, hit the funnel again, and make sure the fields are checked.

I'll try to make a screenshot asap.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Mark Roethof]

[Ibaa_Shoheb]

Thanks for the reply Mark.

This has helped me to add the data in the Activity Log. We are trying to capture the data in work notes. 

Regards,

Shoheb Shaikh 

[Mark Roethof]

Hi there,

Could you explain that a bit further? I mean, once you submit the work notes, these are posted to the activity log? What is it you are trying to achieve extra?

Kind regards,
Mark