Adding fields to Standard Ticket Header

[Community Alums]

Hi,

How can I add more fields next to Created, Updated, State on top of the ticket (not the info fields):

[palanikumar]

Hello,

Unfortunately there is no configuration available to add new field in this section of Ticket configuration. This is hardcoded within "Standard Ticket Header" widget by ServiceNow. Only option is to customize this widget, but this is highly not recommended.

[AndersBGS]

Hi @Community Alums 

Have you looked at the "standard ticket configuration menu"