Create new Variable and auto fill

[JVINAY]

Hi Team,

My Requirement :

I need to Create 3 variables and auto fill .

Requirement:

please include the following questions and automatic fill in:

Question 1: Is this consult/inquiry associated with a business application?
Answer: Field selection from AppLab APM listing
Field display from selected: APM# - Business application name (cmdb_ci_business_app)

Question 2 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIR - Central Intake [u_cloud_intake_request]

Question 3 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIT - Cloud Task [u_cloud_intake_task]

Which Variable type should be used ?

Please help me , How can I achieve this.

[Dr Atul G- LNG]

Hi @JVINAY 

You have already has answered this question. 

Question 1: Is this consult/inquiry associated with a business application?
Answer: Field selection from AppLab APM listing
Field display from selected: APM# - Business application name (cmdb_ci_business_app)

Atul: Reference type and refer to BA table.

Question 2 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIR - Central Intake [u_cloud_intake_request]

Atul: Is it yes or No?

Question 3 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIT - Cloud Task [u_cloud_intake_task]

Atul: Is it Yes or No?

[JVINAY]

@Dr Atul G- LNG 

Thanks for your Quick response.

Last 2 question:.

Question 2 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIR - Central Intake [u_cloud_intake_request]

Which Variable type should be used : Reference ? refer to Central Intake table 

Question 3 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIT - Cloud Task [u_cloud_intake_task]

Which Variable type should be used : Reference ? refer to CloudIntake table 

As per requirement user needs to select the CIR in Central inatake ( u_cloud_intake_request) and Cloud task table (u_cloud_intake_task)

Kindly help me how can i achieve this.

Thank you.

[Dr Atul G- LNG]

Hi @JVINAY 

You can pick up reference for both as you are referring to the table and set the dot walk to see the particular field from the table.

[Community Alums]

Hi @JVINAY 

You can use below details to achieve the requirement:

Question 1: Is this consult/inquiry associated with a business application?

variable type : referenece and reference table to cmdb_ci_business_app.

Question 2 : Is this consult/inquiry associated with a CIR

variable type: reference and referenced to u_cloud_intake_request (Custom table in your instance).

Question 3 : Is this consult/inquiry associated with a CIR:

variable type: reference and referenced to u_cloud_intake_task (Custom table in your instance).

again to auto-fill behavior using a Catalog Client Script or UI Policy to dynamically pull data based on the user's selection or context.