adding Image/header image to the Email Client

VSN
Tera Expert

i have a requirement to add header template to the Email client template. i was directly pasted the image in the Header part. 

 

i am added attachments also in the updateset, 

but after moving to the other environment the image as showing as the below screenshot.

siva62_0-1676551988238.png

 

1 ACCEPTED SOLUTION

Abhay Kumar1
Giga Sage

@VSN Attached image does not move through updateset.
Either,

1. navigate to sys_attachment.list, filter with sys_id of template in table_sys_id, move this xml to instance

2. navigate to sys_attachment_doc.list,  and filter for Sys attachment with template sys_id

or ,

remove broken image and add on template.

 

Hope this will help you.

View solution in original post

5 REPLIES 5

Rajesh Chopade1
Mega Sage

Hi @VSN 

 

This is happen because you don't have that image in your other environment, could you check and add same image in environment.

I hope this will resolve your issue.

 

Mark my answer helpful and correct if it helps you.

 

Thank you

Rajesh.

i think image not prasented in the other environment. how to move it from dev to other environment 

Hi @VSN 

 

You can export the XML file for the required images and load that file in image table.

 
Go to image module

image module 1.PNG

 

filter out your expected image on table.

image module 2.PNG

 

export XML of image record

image module 3.PNG

 

import the XML in your other environment.

 

Thank you

Rajesh.

Abhay Kumar1
Giga Sage

@VSN Attached image does not move through updateset.
Either,

1. navigate to sys_attachment.list, filter with sys_id of template in table_sys_id, move this xml to instance

2. navigate to sys_attachment_doc.list,  and filter for Sys attachment with template sys_id

or ,

remove broken image and add on template.

 

Hope this will help you.