Adding members of a group to Notification Bcc field

[Austin35]

We have been tasked with notifying a group when a new article is created. However, it is required that those users in the group cannot see each others email and cannot respond to each other, so i was thinking on adding them to the Bcc field. So far I have the notification working, an email template for said notification and am working on an email script that is being called in the template itself. I have tested that the script is successfully being called by the template. I have also tested the script in the background and am seeing the results i expect. However, when I prompt the notification it is not adding users to the Bcc as i expected. Below is the current code i have the for the script:

//getting Group sys_id
var usergroup = new GlideRecord("sys_user_group");
usergroup.addEncodedQuery('name=admin test group');
usergroup.query();
var sysid = usergroup.sys_id;

while (usergroup.next()) {
gs.info("This is with it as a var" + sysid);
}

var memberlist = new GlideRecord("sys_user_grmember");
memberlist.addQuery("group", sysid);
memberlist.query();

while (memberlist.next()) {
//gs.info("The user id is: " + list.user);

var userid = memberlist.user;
var groupuser = new GlideRecord("sys_user");

groupuser.addQuery("sys_id", userid);

groupuser.query();

while (groupuser._next()) {

//gs.info("user email is: " + groupuser.email);
email.addAddress("bcc", groupuser.email, groupuser.getDisplayValue());
}
}

When i run this in the background using the gs.info call above i can see the email addresses of each member without issue but when i do the actual notification it doesnt work.

note if i Hardcode an email addess in for the Bcc in the above code it does work. 

[Allen Andreas]

I think it's a simple formatting error...

This:

while (groupuser._next()) {

_next?

try

while (groupuser.next()) {

Also, you can post your code using the "Insert/Edit code sample" button...which makes things look a bit more organized and easier for us to read.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Ali Shaikh1]

Hi Austin,

Please try this script:

var usergroup = new GlideRecord("sys_user_group");
usergroup.addEncodedQuery('name=admin test group');
usergroup.query();
var sysid = usergroup.sys_id;

while (usergroup.next()) {
gs.info("This is with it as a var" + sysid);
}

var memberlist = new GlideRecord("sys_user_grmember");
memberlist.addQuery("group", sysid);
memberlist.query();

while (memberlist.next()) {
//gs.info("The user id is: " + list.user);

var userid = memberlist.user;
var groupuser = new GlideRecord("sys_user");

groupuser.addQuery("sys_id", userid);

groupuser.query();

while (groupuser.next()) {

//gs.info("user email is: " + groupuser.email);
email.addAddress("bcc", groupuser.email, groupuser.getDisplayValue());
}
}

Kindly mark the answer Correct and Helpful if this answers your question.

Thanks,

Ali.

[Allen Andreas]

Thanks all for saying the same thing I did already, hah.

Anyways, Austin, let me know if that still doesn't resolve your issue, but I'm sure it's just a small formatting issue like I mentioned above.

Thanks!

[Allen Andreas]

Hi,

It's been a bit since my reply was posted. I just wanted to check-in and see how things are going.

If my reply helped guide you correctly, please mark it as Helpful & Correct.

Thanks!