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Integrating MS project to Servicenow

Hello All,  I am trying to integrate MS project with ServiceNow. I didn't found any third-party plugin or Integration hub connector for the same.  I am trying to find the answers to the below questions.  Direct integration through add on? - is there ...

Resolved! How to convert values in a string field to clickable link?

Hi, We have a string field (description) on certain conditions, we are populating the description field with clickable LINK via BR. The link is getting populated in plain text. How can we make the text clickable? Here is my script: (function executeR...

Flow Designer

My flow designer doesn't get trigger while impersonating a user? I already set the run as in flow designer to 'user who initiated session'. The flow designer only works if Im not impersonating a user. Has anyone ever had this problem? If so, how did ...

doantrong877 by Tera Contributor
  • 1246 Views
  • 4 replies
  • 0 helpfuls

Resolved! showing items in Select box

Good Day Team, I have a Select Box (Items)with 40 different options (dont) ask my why. the requirement i have is to narrow the list based on another field (Field 1) so what i done is created 2 catalog script script 1  I want to make AddOptions VISIAB...

Best practice for installing plugins

My usual procedure when it comes to installing plugins, is:1) Install on DEV2) Check all skipped records in the upgrade logs and revert if needed into an update set3) Set update set to TEST4) Install on TEST5) Check all skipped records in the upgrade...

CMDB inventory report

Hi,I have one requirement :Generate inventory of server included for the details of specific hardware and admin privilege.are it is possible?

Community Alums by Community Alums  
  • 751 Views
  • 2 replies
  • 0 helpfuls

Resolved! Set email recipient based on variable answer

Hi, As my scripting abilities are somewhat lacking, I have a scenario where I need to email the user defined by a catalog variable, call it user_affected, after the task has been completed. In the workflow, I have added the notification tile, and tri...

Cirrus by Kilo Sage
  • 1869 Views
  • 5 replies
  • 4 helpfuls

Report on data that does not exist

I have been asked to create a report to show on a manager dashboard.  They want it to show, of their direct reports, which ones HAVE NOT created any time cards for the previous week. I can obviously report on data that exists, but am at a loss as to ...

kchorny by Tera Guru
  • 2120 Views
  • 4 replies
  • 6 helpfuls

Resolved! Reset Condition in SLA is not working

Hi guyIm new in ServiceNow and we encountered an issue in Reset condition in SLA and now it caused to triggered duplicate SLA's. Please help me if the condition that is set is correct.    Regards 

Codi by Tera Contributor
  • 814 Views
  • 1 replies
  • 2 helpfuls