I am using the REST Step in the Flow Designer Action to do a REST call to a remote Apache Server.The Response Body is a raw string of binary , which is basically a file in raw format (binary).So, I store that raw string of binary in the output varia...
Hi All,I have got some some CI's in the Personal computer table (cmdb_ci_pc_hardware) table which has been mapped wrongly (CI class is personal computer). These CI's does not have an asset at this point of time (asset is empty). Ideally these CI's sh...
Hi, My requirement is, when I open my tickets list (page) in service portal desktop, the list should consists fields like number,state,caller,short description,category,updated,updated by. But when the same my tickets list (page) is opened in mobile ...
Hi All, Issue: When we click on "Resolve" button we are making one field "Due Date" Mandatory. Expect filling value in that mandatory field "Due Date", updated another fields values and clicked "SAVE" /"Update" instead of clicking on "Resolved" butt...
Unable to edit ServiceNow Roles for User even after having Admin Access. Unable to see below Role :-sn_cd.content_admin. Please guide me on the same to view Organization chart in ServiceNow?
Hi Guys, I need you assistance..... I have an array of names, lets call it original members ["jo", "john", "jan" ]...I have another array of names, lets call it new members ["jo", "john", "kevin", "joe" ] ... I have 2 variables to populate as to whi...
Hi all, Trying to get my head around why Robust Transform map not importing the rows. There are no errors, the transform completes, however it ignores all the rows. The Excel file has 9 rows of computers to be imported into cmdb_ci_computer. The comm...
Hello, I have a Business rules in the approvals table, where I check whether the approving user has delegated their functions to someone else, if this is true they insert a comment, however I would like this comment to be made by the system and not b...
I have requirements to create a project record once an @mention email is kicked out from smart sheets to a distro email which kicks off an inbound email action. I can get the project record created however i'm trying to update a required reference f...
Hi All, I have come across a requirement to create ACLs through datasource. Details will be provided in excel sheet and based on that ACL records needs to be created.While working on this requirement, I was trying to populate value on Name filed in A...
Hello, I need help to make a catalog item with 1 select box for category and 1 for subcategory. They should get their values from already exsiting variable on the universal request table. The issue i'm facing is that on the universal request my subca...
Hi there!I need to restrict permissions just for one view. Is it possible?Is there anyway to build a script to accomplish it?Thanks
Hi Experts,My costumer requested to implement a messages component to be displayed to all agents and configured to be available temporary and to be changed by new messages (announcements) in the hr agent workspace uib, the content should be done unde...
Hi Team, we are using scripted API to hit the endpoint of 3rd party, after we catch the response from 3rd party, we have to send that response JSON to import set API and in import set API will parse that JSON parameter(ON before script) and insert i...
Hi All, I'm currently importing some groups from my Active Directory. For one group, the name in ServiceNow is different from the sAMAccountName in AD, and it is not possible to change it. I would like both to be synced together, so I write a Transfo...
