Has anyone here been able to figure out how to create a new related list in the mobile app? Where does relationship pull from? I created the new related list and I am not trying to add it to the Account applet form, but there's nothing in this list r...
i have a list field called managers referencing to sys_user table.So whenever the user gets removed from the manager field, I need to set another field as false.But for this how can i get the list of all users that is removed from the manager list fi...
Dear all, I'm struggling with adding a custom 'u_prio1_support_group' field to the 'cmdb_ci_service' table.I added it through the form designer, but it doesn't appear on the form, neither does it appear in the configure form layout. However, if I ope...
Hello All, I am new to ServiceNow and I am having trouble finding the system configuration which is updating certain fields on cmdb_ci table. Eg. I have a CI whose status is changed from "install" to "retired". When checked in the history of the re...
Hi Community, I have the following requirement from the business and I am unsure whether this can be done and how easy/complicated it is to do. When opening any project_status record in Planning Console view, we have the RIDAC related widgets (Risks...
Hi everyone! I just created a Personal Developer Instance and after configuring the app , how do I create a user in my instance and login as it? I have tried copy and pasting my instance link but it keeps bringing back to the App Engine site. Also, w...
Hi, I am currently reverting some customisations back to OOTB, however I came across on a few occasions on dictionary entries which are OOTB, but in the Versions related list there are displayed only the versions related to an update set; I am not ab...
Hi everyone,Is there any way to exclusively show Work Notes and Additional Comment in the Activity Stream Pane of the Agent Workspace and not in the Form Pane?When trying to hide those fields from the Form Pane via UI Policy, the fields disappear fro...
I want to display AddInfoMessage in JSON format is it possible?I am getting alert in string format.
I have an inbound action script that is supposed to create a record. I can see the email received in the instance but the record is not being created. In the email logs it says "record not created or updated using current". To investigate this I have...
Hello, I would like to add some kind of icon next to the question/label of a variable in a catalog item. I saw addDecoration is the method for this, however I have a doubt it is working in catalog items. So my question is: can we use addDecoration in...
I am having issues with a knowledge workflow. The approval is getting auto cancelled and I need to find out why. Is it possible to view a workflow in progress similar to ability available in a requested item? Would anyone know what would cause a kn...
Someone has made some changes to my workflow i can see who is that person but still i want to know in which workflow activity he has made the changes , how can i get this.
I have the requirements when a change is made to the ticket. (Comment or work note) this should be sent from SNOW to an external system. Either via webhook or to a defined REST entpoint in JSON format. How do I do this?
