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How do we connect tags between objects in the CMDB

We are tagging Applications w various software dependencies.We want the servers that are downstream from those applications to be able to inherit those tags. Example:A custom application has a tag of "SQL"That application has a server, which we want ...

Robert T by Tera Contributor
  • 3137 Views
  • 9 replies
  • 3 helpfuls

Resolved! Merge Update Sets

Hi all,I have a question regarding the merge of update sets.1. Can I merge update sets that are not on a "in progress" state?2. Can i choose what configurations I want to merge with specific update set? I mean, if I have configurations from incident ...

ant_niopires by Mega Contributor
  • 14625 Views
  • 6 replies
  • 10 helpfuls

Resolved! Share Reports to specific users

Hi,This is my first time posting in Service Now Community. I just need help on how to share a report with specific users.I can't seem to know how to share as the Sharing button in the upper right only contains Add to Dashboard. (please see the below ...

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RLSid by Mega Contributor
  • 3280 Views
  • 5 replies
  • 3 helpfuls

Resolved! VARIABLE SETS

HII obj.device_mac = current.variables.device_mac + "";obj.device_hostname = current.variables.device_hostname + "";    iam mapping other application Fields to ServiceNow variables its working fine with this code but now i need to replace variables w...

shabbir9 by Tera Contributor
  • 3608 Views
  • 12 replies
  • 2 helpfuls

Work notes entry not visible in form view

Hi experts, I'm facing an issue with displaying work notes entry after it has been saved. On the form view, I've the following: After I enter something in it and update the record, I'm not seeing the entry below the textarea. I've already checked the...

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Nisar2 by Mega Guru
  • 4300 Views
  • 10 replies
  • 1 helpfuls

How to configure new pop3 email account

Hi All,I have email id helpdesc@abc.com whenever user sends email to the given email id its should received in ServiceNow and it should create ticket. As per my analysis i have to create pop3 account for this requirement.  I have only email id with m...

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ramesh_r by Giga Sage
  • 1922 Views
  • 1 replies
  • 0 helpfuls