Reference Qualifier
Hi,I've created a reference field called " Test Group", I have this field referencing the user table, however I want to filter this field with users that only belong to group "xyz". How do I do this?
Forum Posts
Resolved! Making Users inactive requests received via catalog item
Hi All, We get user inactivation request via catalog item , so looking for some suggestions if we can do it in bulk the inactivation of user accounts , users should automatically get removed from the groups , roles. Any suggestions is it possible...
logged in user can only edit "department" filed
as a logged in user can only edit "department" filed in the user table and other then logged in user when someone else try to access "department" field that user find read-only.please suggest??
Resolved! How to create report of ITIL License users and non license users in single report
Hello TeamCan we know how to create the report of the ITIL licensed users and non licensed users in one report like We have one group of members some having license and some don't have Can we bring all together and create who has license who does not...
System status not updating
Does anyone know where i can find out what controls the operational status in green, I would expect it to change to "outage" but its not updating under the "Now" column, any help would be greatly appreciated! I need to get this to updated when an out...
Who is system user?
I have a flow that is triggered monthly. It runs as "System User". Who is that? The workflow we have for the request by-passes certain things if the user who is requesting is in IT. Since System User doesn't seem to be in IT, it is not by-passing the...
ServiceNow-OMT- error in loading prod specification using TMF open api
Input field for characteristic is created as Choice only for any other input type value API- POST https://brightspeedtsmnonprod1.service-now.com/api/sn_prd_pm_adv/catalogmanagement/productspecificationREQUEST-{ "externalId": "Test_PM_PH1", "nam...
UI action not visible on workspace
Hi All,i have created a ui action button in one custom table . I have enable the configure for the workspace option as well.but the ui action is not visible when that table opened in workspace.please suggest what i have missed
How do you add a column to the Allocation workbench?
We have created two new calculated fields on the Resource Plan Table and would like to add these to the Resource Allocation workbench. According to ServiceNow HI Portal we can do this? Does anyone have any insight on how to go about adding columns ...
setRequestBodyFromAttachment() not working
I have a BR on attachment table as follows-I have a Script include-But this script include is not giving value in line 20. why so?
Catalog item favorites not showing for public/non ITIL users
Used this forum to create catalog item favorites. https://www.servicenow.com/community/developer-articles/how-to-create-favorites-in-service-portal/tac-p/2664123#M7934 Works well for ITIL and Admin roles, but does not show in the header for non-ITIL....
some knowledge articles are in Pending retirement state and not moving to retired
Hi All,Some knowledge articles are in Pending retirement state and not moving to retired. But, there is no approval triggered even though the workflow attached to the KBs is knowledge Approval Retire one.I was able to fix the issue through fix scrip...
Resolved! On call schedule query
Hi All, From which table we can see the present on call members details. Example: Vivek is in shift and i could see from the calendar, but from table how i can see the details? Any help is appreciated. Thanks in advance!!
Knowledge Management
Hi All,Some knowledge articles are in Pending retirement state and not moving to retired. But there is no approval triggered even though the workflow attached to the KBs is "knowledge- Approval Retire" one.I was able to fix the issue through fix scri...
Resolved! Currency fields being summed - not updating when one value is cleared
Hello,I have several currency fields on a form, all being summed into another currency fieldSo:Currency 1 - $10Currency 2 - $10Total: $20 WHat is happening is if someone just deletes the value from Currency 1 or Currency 2 fields, the total stays at ...
