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Adding multiple filters to a single report

eliasdimopoulos
Tera Expert

Hi All

I was wondering if anyone could help me with the following report

I would like to create an incident status report (pivot) that uses multiple filters.

In addition to the normal status columns I would also like to include a "Resolved last 30 days" and "Resolved this month columns"

The report would show

  • All current incidents that are not close or resolved for each member of an assignment group
  • All incidents that have been resolved in the last 30 days for each member of an assignment group
  • All incidents resolved this month for each member of an assignment group

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Any help would be much appreciated

3 REPLIES 3

vinitha3
Tera Guru

Hello,



You can use "Multilevel Pivot" option.



For first option - You may need to create a separate report.



find_real_file.png


For option 2 and 3 - it   can be in the same report as,



find_real_file.png


find_real_file.png


Please Hit like, or helpful if this had thrown light to you or Mark "Correct Answer" if it 100% helped you.




Thank You,


Vinitha.K


eliasdimopoulos
Tera Expert

Thanks Vinitha



Close, but what I need is to include all columns on the report at the same time and to include "Last 30 Days" and "This month" as separate columns on the report.



Regards,



Elias


The conditions are not correlating, right?


Option 1 : you are filtering out status "Resolved/Closed". I dono how far the result can be valuable.



Please try to add the status filter condition in the report and check for the results. You can add the columns/rows as you need in the grouping.



Hope this helps.



Thanks,


Vinitha.K