Adding multiple users to the watchlist at once

Dubz
Mega Sage

Hi All,

 

I'm wondering if there is a way to add multiple users to the watchlist at once? At the moment, when you open the reference field to the user table you can only select one user. I want to have the tick boxes available on each row so i can run list context UI actions to add multiple users at once. Has anyone done this who can advise?

 

Cheers

Dave

1 ACCEPTED SOLUTION

Jochen Geist
ServiceNow Employee
ServiceNow Employee

The popup cannot be configured. But what about the Add/Remove multiple option?

find_real_file.png

View solution in original post

3 REPLIES 3

Chuck Tomasi
Tera Patron

I don't know of a way to do this in the standard UI - it's not configurable in that way. You may be able to do this with service portal widget of your own creation - possible involving a third party library. And you could potentially do this with a many to many related list, and then take those values added to the related list and put them into your watchlist using a script. Kind of complex and customized - I wouldn't recommend it.

Jochen Geist
ServiceNow Employee
ServiceNow Employee

The popup cannot be configured. But what about the Add/Remove multiple option?

find_real_file.png

I'm really not sure how i've managed to miss that option for the whole year and a bit that i've been working with Service Now. Thanks Jochen for seeing what my eyes failed to pick up!