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yesterday
Hello
Hello,
I wanted to know if it is recommended to add new fields to the "Accept Risk" dialog form view.
I tried adding new fields to this form, but they are not showing even though I added them using the form builder. There is no UI Policy or Client Script running on those fields, so I’m not sure why it’s not working.
I know there is a UI Script, but I’m not sure if it’s necessary to modify it to add those fields, which is something I would prefer to avoid.
What would you recommend?
Thanks
The fields in red are not showing, the rest are OOTB
Solved! Go to Solution.
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yesterday
For the Problem Accept Risk modal, the fields are driven by the view/form section, not a normal form rendering experience. The UI Script ProblemModalUIHelpers calls the view accept_risk_dialog_form_view.
- Go to System UI > Form Sections
- Search for accept_risk_dialog_form_view
- Open the relevant section for the problem table
- Add the field under Section Elements
- Set the position/order
- Clear cache / reload and retest
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yesterday
For the Problem Accept Risk modal, the fields are driven by the view/form section, not a normal form rendering experience. The UI Script ProblemModalUIHelpers calls the view accept_risk_dialog_form_view.
- Go to System UI > Form Sections
- Search for accept_risk_dialog_form_view
- Open the relevant section for the problem table
- Add the field under Section Elements
- Set the position/order
- Clear cache / reload and retest
