Adding/Removing buttons on Incident or Change form

Puru2
Tera Contributor

‎10-08-2015 02:23 AM

Hello Everyone,

How can I add/remove buttons like "Resolve" ,"Create Problem" ,"Cancel Change Request" etc. from Incident or Change form ?

I also would like to know how do we add a new button in any form in Service-Now.

Thanks & Regards,

Puru

0 Helpfuls
  • 3,260 Views
2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎10-08-2015 02:31 AM

Here you go.


http://wiki.servicenow.com/index.php?title=UI_Actions


0 Helpfuls

epam
Kilo Guru

‎10-08-2015 03:18 AM

Hi Pururava,



these buttons called UI Actions. Every UI Action is associated with a table and will be displayed on list view and/or on form view - this is set inside UI Action.



If you need to create new button on Problem form, for example, just go to UI Action and create new one and set Table to Problems.



and as Pradeep already said - you may get some more information on Wiki: UI Actions - ServiceNow Wiki


0 Helpfuls