We would like to be able to add screen shots (pasted from clipboard) to Service Now in the Comments and Work notes sections of an incident (task table). Is there a best practice for this?
I changed the field type to HTLM and it seems to work. The only challenge I am having so far is the image stays in the field after I save/update. Is there a way to clear out the field after the form is saved so new comments can be added?
Anyone else using this method to attach screen shots? Anything I should watch out for?
Thanks so much!!
