Adding TimeZone to system

[sarfraz3]

There are some additional time zones added such as:

1.GMT 13:00 Tonga Standard Time (Tongatapu)

2.GMT United Kingdom Time (London)

3.GMT 05:30 India Standard Time (Kolkata)

For instance when i use "Asia/Kolkata" instead of "GMT 05:30 India Standard Time (Kolkata)", it works fine. But when i use the later, all times are taken according to system time.In short it is not recognizing the time zones as correct.

Please help me understand where in back end it is coded to recognize the values OR how can we make use of added time zones.

[Ankur Bawiskar · Accepted solution]

Hi Sarfraz,

Can you check below links.

how to add timezone in standard way

How to add new time zone in service-now?

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[sarfraz3]

Hi Ankur,

Thanks for your reply, but all that   post says how to configure existing time zones... After some research i found that only tz time zones can be recognized by the system... we cannot add according to our wish!.

Still continuing with some   more research!.

[Ankur Bawiskar]

Hi Sarfraz,

Since ServiceNow is developed on Java and there must be some restriction from Java side to create new timezone.

Also Java supports few timezone may be due to that other timezones are not allowed for creation.

Java — Display list of TimeZone with GMT

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[sarfraz3]

Hi Ankur,

Even i think the same. But i need concrete go ahead that it is not possible..