Adding users to CC list in notification

[sowmyarajaram]

Hello All,

I'm aware how to add a user on CC list in notification and hope that would be global to a table. would it be possble to restict this activity for only one notification?

I have craeted a system property : 

email script:

var tableName = current.getTableName();
if(tableName== 'incident')
{
var emlid = gs.getProperty('outagenotification.cc');
if(emlid){
email.addAddress('cc', emlid);
}
}

for some reason this is not working and i want this to work for a single notification. any help?

Sowmya

[Harish KM]

you need to call email script in your notification

${mail_script:emailscriptname}

[Ashutosh Munot1 · Accepted solution]

HI Brother,

I will just to create a mail script and then in that mail script add below code:

email.addAddress("cc","email id","user name");

So that it will only for this specific notification where you use this mail script.

Dont do global change, it is not recommended.

Thanks,

Ashutosh

[sailesh1]

Hi bro, Sorry to comment on this post. I have query very similar to this I want to add values of email from a Service Catalog variable which is a comma separated list and these could be any email not available on sys_user table.. how to achieve this..? The field is single line text