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Additional Actions in Service Portal needs to disable

SayanG838505890
Giga Contributor

Hello Team,

 

Is there any way to disable the Additional Actions dropdown from Service Portal.

Please find the below screenshot

SayanG838505890_0-1761239686340.png

 

Thanks

1 ACCEPTED SOLUTION

lauri457
Giga Sage

Just untick the allow cloning in the SC Order Status widget instance options to completely block or for role based access see the system property glide.sc.allow.clone.roles 

lauri457_0-1761280741122.png

 

View solution in original post

2 REPLIES 2

GlideFather
Tera Patron

Hi @SayanG838505890,

 

please provide more details, it's not clear where has the screenshot been taken from... is it a form or what it is?

 

Not knowing where it is makes it impossible to help you in a meaningful way.

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


lauri457
Giga Sage

Just untick the allow cloning in the SC Order Status widget instance options to completely block or for role based access see the system property glide.sc.allow.clone.roles 

lauri457_0-1761280741122.png