additional task to a workflow

levino
Giga Guru

Hi Experts

 

i have attached a snippet of my current workflow which calls a REST API, it works as expected.

 

i have a additional requirement to ,create a task and assign it to a fulfilment group.

 

i do not want to change the existing workflow as its working as expected.

 

please guide me thru creating a task , not sure how to get the values to populate into the task

 

i can provide some more info if needed

 

Thank You

Levino

11 REPLIES 11

Harish KM
Kilo Patron
Kilo Patron

Hi @levino Your workflow is on which table? and when do you need to create this task?  for example is it incident task or catalog task?

Regards
Harish

Hi Harish

its on the sc_req_item table

 

Thanks

Hi @levino you can use Catalog Task activity like below and add the variables which you want to display or else you could use advanced script option as well

 

HarishKM_0-1696578797216.png

 

Regards
Harish

Hi Harish

create task - keeps trying to run but does not generate a task, is there anything additional steps besides the catalog task activity, i have added if after the REST message success node

 

Thanks

Levino