additional task to a workflow
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10-05-2023 11:11 PM
Hi Experts
i have attached a snippet of my current workflow which calls a REST API, it works as expected.
i have a additional requirement to ,create a task and assign it to a fulfilment group.
i do not want to change the existing workflow as its working as expected.
please guide me thru creating a task , not sure how to get the values to populate into the task
i can provide some more info if needed
Thank You
Levino

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10-05-2023 11:26 PM
Hi @levino Your workflow is on which table? and when do you need to create this task? for example is it incident task or catalog task?
Harish
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10-05-2023 11:28 PM
Hi Harish
its on the sc_req_item table
Thanks

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10-06-2023 12:53 AM
Hi @levino you can use Catalog Task activity like below and add the variables which you want to display or else you could use advanced script option as well
Harish
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10-06-2023 02:02 AM
Hi Harish
create task - keeps trying to run but does not generate a task, is there anything additional steps besides the catalog task activity, i have added if after the REST message success node
Thanks
Levino