additional task to a workflow

[levino]

Hi Experts

i have attached a snippet of my current workflow which calls a REST API, it works as expected.

i have a additional requirement to ,create a task and assign it to a fulfilment group.

i do not want to change the existing workflow as its working as expected.

please guide me thru creating a task , not sure how to get the values to populate into the task

i can provide some more info if needed

Thank You

Levino

[Vishal Birajdar]

Hi @levino 

Can you let us know when you want to create catalog task ? & where do you want it means after API got successful or if it gets fails...??

[levino]

Hi Vishal

create task should be the last step after the REST API succeeds.

the workflow is on the sc_req_item table

Thanks

[Vishal Birajdar]

Hi @levino 

It will be better if you create catalog task in workflow itself because once API got successful I can see screenshot shared by you the the workflow will end means RITM will be closed completed.

you can put the catalog task after  "Chrome/Firefox extension access request" activity's "success" node.

[levino]

Hi Vishal

in my task , how do i pass in these values as per the script, to show in the task

Thanks

Levino

workflow.scratchpad.ReferenceNumber = current.number;
if (current.variables.url_of_extension_from_the_chrome_web_store){ 
	workflow.scratchpad.ChromeExtensionURL = current.variables.url_of_extension_from_the_chrome_web_store.toString(); 
} else {
	workflow.scratchpad.ChromeExtensionURL = '';
}

if (current.variables.url_of_extension_from_the_firefox_web_store){ 
	workflow.scratchpad.FireFoxExtensionURL = current.variables.url_of_extension_from_the_firefox_web_store.toString(); 
} else {
	workflow.scratchpad.FireFoxExtensionURL = '';
}

var requested_by = current.variables.requested_by;
var requestorByRecord = new GlideRecord('sys_user');
requestorByRecord.addQuery('sys_id', requested_by);
requestorByRecord.query();
if (requestorByRecord.next()){
	workflow.scratchpad.RequestedByEmail = requestorByRecord.email;
}

var gr = new GlideRecord('sys_rest_message');
gr.addQuery('name', 'MiB SC-Orch Job Management');
gr.query();

if (gr.next()){
	var restMessage = gr.getUniqueValue();
	var grHttpMethod = new GlideRecord('sys_rest_message_fn');
	grHttpMethod.addQuery('rest_message', restMessage);
	grHttpMethod.addQuery('function_name',current.cat_item.name);
	grHttpMethod.query();
	
	if (grHttpMethod.next()){
		workflow.scratchpad.message = grHttpMethod.sys_id;
	}
}

var time = new GlideDateTime().getNumericValue();

workflow.info(time + " ref number: " + workflow.scratchpad.ReferenceNumber);
workflow.info(time + " Chrome extension URL is: "  + workflow.scratchpad.ChromeExtensionURL);
workflow.info(time + " Firefox extension URL is: " + workflow.scratchpad.FireFoxExtensionURL);
workflow.info(time + " Requested by Email is: " + workflow.scratchpad.RequestedByEmail);
workflow.info(time + " HTTP method is: " + workflow.scratchpad.message);

[levino]

is it create task of create catalog task?