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‎01-15-2015 07:52 AM
In the Service catalogue I have a variable set containing a number of reference fields. These include department_auth_only and auth_manager_auth_only, i'm trying to restrict the selection options of the authoriser list dependent on the department selected.
I know I need to use advance refernce qualifiers for this and I've tried ammending a script from another post as below, however it is not working for me.
Any advice would be gretly appreciated!
currently department references cmn_department
authoriser references sys_user with reference qualifier javascript:u_getDepartmentUsers()
I have created this Script Include
function u_getDepartmentUsers(){
var usrsList = '';
var dept = current.variables.department_auth_only;
var usr = new GlideRecord('sys_user');
usr.addQuery('department',dept);
usr.query();
while(usr.next()) {
if (usrsList.length > 0) {
//build a comma separated string of groups if there is more than one
usrsList += (',' + usr.sys_id);
}
else {
usrsList = usr.sys_id;
}
}
// return a list of sus_user id's for the selected department
return 'sys_idIN' + usrsList;
}
Solved! Go to Solution.
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‎01-19-2015 08:01 AM
OK,
ran this as a background script to see exactly what it was doing
I remember the += is a bit funny at times and the original script is, but was returning an array
So, if you add the toString() in the two lines below, you will get the array as you expect
change the addQuery to use a sys_id of one of your groups
var usrsList = '';
//var dept = current.variables.department_auth_only;
var usr = new GlideRecord('sys_user');
usr.addQuery('department','221f79b7c6112284005d646b76ab978c');
usr.query();
while(usr.next()) {
gs.print('user id is : ' + usr.sys_id);
if (usrsList.length > 0) {
//build a comma separated string of groups if there is more than one
usrsList += (',' + usr.sys_id).toString();
}
else {
usrsList = usr.sys_id.toString();
}
}
// return a list of sus_user id's for the selected department
// return 'sys_idIN' + usrsList;
gs.print('end user list is : '+ usrsList);
Cheers
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‎01-19-2015 08:12 AM
that's got it, thanks for your help

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‎01-16-2015 04:55 AM
Iust this should do the job for you if I am understanding your requirement correctly
return 'active=true^department='+dept;
Full script:
var UtilityScripts = Class.create();
UtilityScripts.prototype = {
initialize: function() {
},
getDepartment:function(dept){
return 'active=true^department='+dept;
}
};