After Receiving the Reports through scheduled some columns are getting empty

Sirri
Tera Guru

Hi All,

 

When the report is scheduled to me, I received the file in my email (as expected) but the fields some fields are empty.

 

  • We cannot understand why this is the case for the columns where we have data populated in the report on ServiceNow. 
  • This is a concern because reports are often scheduled to be sent to various Users ... and if the report is not providing all the data then this is an issue.

Please let us know how we can find this is will not as repeat.

 

Thank you

10 REPLIES 10

gopivemula
Tera Contributor

Hi Sirri,

 

Did you got solution to the above issue.