Agent App - Category field configuration in Incident Form

[NishaB]

Hi,

In the agent mobile app incident form, I want the Category field also to be displayed. So I created a new filed called Category and made it as a choice variable using the choice values of the field Category from the Incident table. I'm attaching the screenshot below. But after submitting the incident, in the details tab the value from the Category field is not getting displayed here. I tried several methods. Please help me to fix this.

[Rafael Batistot]

Hi @NishaB 

To handle category is in sys_choice table. Did you try?