Agent Chat search KB article to be restricted to one Knowledge base

[gnewuser]

Currently we are using agent chat to let the users connect with help desk agents. When the Agent wants to send a Knowledge article, I would like the knowledge base to be restricted to one Knowledge base. Where would I configure that.

Steps : Agent accepts a chat, find a Knowledge article that needs to be sent to the end user, clicks Quick actions , looks for a knowledge article. Here is where I would like my search to be restricted to one KB where all the mostly used Knowledge articles are stored.

I am attaching a screen shot to show where I would like to restrict .

So when the agent clicks on Quick actions and select Search KB - article search is where I want to search within only one KB.

[Rob Keeton]

I'm trying to do the same thing - any luck finding a method to restrict which KBs are avilable?

[gnewuser]

No luck in restricting to a particular KB

[Shane Bjork]

I am looking for this configuration as well if you have found a solution.