Agent Workspace Custom Module

Padmavathi3
Tera Contributor

Hi Everyone,

In Agent Workspace, I have created a custom workspace module, custom placeholder & a custom landing page. I have linked my landing page with the newly created workspace module also. Now, when I open a report it is not opening in the same tab yet rendering into a new tab. I need reports to be loaded in the same tab similar to Home Workspace module.

 

image

image

The above newly created dashboard module must be required in the given below format:

image

 

Kindly guide with the solution.

Awaiting your kind reply.
Thank you

5 REPLIES 5

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Check below threads

https://community.servicenow.com/community?id=community_question&sys_id=c725a154db098590da1999ead3961934

https://community.servicenow.com/community?id=community_question&sys_id=e5b646ad1b6680d0d01143f6fe4bcbc3

Mark my answer as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi @Musab Rasheed ,

Thank you for your kind reply, But the requirement here is for agent workspace. Hence it would be much helpful if you can provide solution/ related threads towards the above mentioned requirement with respect to agent workspace.

Thank you.

Musab Rasheed
Tera Sage
Tera Sage

Hello,

If you are fine with my reply, Please mark my reply as correct and close the thread.

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

hi @Musab Rasheed 


Thank you replying we are also facing the same issue, in the agent workspace the custom module report renders data in new tab, but in the home page same report renders data within the page, it does not go to new tab.

Any suggestion were to modify.

 

Regards,

Kalpana