AI Search - Autocomplete Suggestions - no results from Suggested Result for Service Portal

[Do Thanh Yen]

Hello all,

I am configuring AI search for our clients portal on the San Diego version.

My issue is with the Autocomplete suggestions, which seem to not show suggested result, the search suggestions work unexpected for the typeahead widget as user types into the input:

the search suggestions work expect for the typeahead widget as user types into the input:

In my search application configuration, I added all suggestions types to the related list:

Any advice what I could have configured incorrectly or where I should look ? Would appreaciate any tips. Have a great succesfull day!

[Gerard Dwan · Accepted solution]

Autocomplete in San Diego and prior is based on user/portal history. Once users start interacting with the system, the autocomplete will fill in. 

Documentation for each of the reader groups here