AI Search exact match on portal

Duy Nguyen Truo
Tera Contributor

‎07-09-2023 07:12 PM

We are using AI search in our portal. Our instance have already update to Utah patch 4. so we want to know how to enable "Exact match" on portal and where to configure it. And what if the difference between "Exact match" function on portal and global search itil. 

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Community Alums
Not applicable

‎07-16-2023 11:57 PM

Hi  Duy Nguyen Truo,

 

This article might help you, please take a look:

https://www.servicenow.com/community/developer-forum/ai-search-exact-match-page/m-p/2377748/page/2

 

Thanks,

Anu

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Deepak Patel1
Tera Contributor

‎07-17-2023 12:25 AM

Hi @Duy Nguyen Truo ,

 

Please check the below link which might help you:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/search-adminis...

 

Thanks

Deepak Patel

 

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