Alert in Business rule

[Naresh Damji]

Hi All,

I am having issue where i want to throw alert to user in business rule. Currently my business rule is running on sys_attachment table. The condition is like below :

The code is like below which checks if the file size is greater than certain limit :

(function executeRule(current, previous /*null when async*/) {

var i = parseInt(current.size_bytes);
gs.addErrorMessage('i is' + i);

if(i > 10)
{

current.setAbortAction(true);
gs.log('-=--------------------------i is' + i);
gs.addInfoMessage("File Size is too large");

}

})(current, previous);

All other script work but none of the gs.addInfoMessage() functions are working. I can able to see the log message and action is getting aborted as per script just needed the alert message throw to user.

I have tired various solution provided in community and forum but none of them worked.

Can someone please help on this case

Regards,

Naresh

[Naresh Damji]

Hi BeBold,

BRs is in Global scope.

[Anurag Tripathi]

Hi Naresh

Use this in a business rule.. Tried and tested

var msg='haha';

gs.addErrorMessage('<script>var t=setTimeout(function(){var test = confirm("' + msg + '");if(!test){return false;}},500);</script>' + msg);

[Naresh Damji]

Hi Anurag,

I have also tried this but didnt worked. btw i am on Kingston instance.

[Paul Curwen]

HI,

I've never used a gs.addinfomessage after setAbortAction(true). I've not even previously considered if that is an issue, interesting. Just try this, should do the trick:

(function executeRule(current, previous /*null when async*/) {

var i = parseInt(current.size_bytes);
gs.addErrorMessage('i is' + i);

if(i > 10)
{

gs.log('-=--------------------------i is' + i);

gs.addInfoMessage("File Size is too large");

current.setAbortAction(true);

gs.setRedirect(current);

}

})(current, previous);

[Naresh Damji]

Hi Paul,

Somehow that did worked partly.. When i am trying to upload attachment in incident form the alert is coming to other tab on which same instance of servicenow is opened. This seems strange.

Also the upload process seems to be getting stuck in progress with progress bar keep running.

Thanks