All Modules of Software Asset is not showing in menu

VayuD1899653630 · 2 weeks ago

I installed Software Asset Management plugin and everything was working fine, all modules were visible but after installing Software Asset Workspace Plugin, all modules except Software Asset -> Administration are not visible.

I uninstalled Software Asset Workspace Plugin but still modules are not visible

Help to get all modules back in menu

VayuD1899653630 · 2 weeks ago

hi @Dr Atul G- LNG , user have admin role and i already tried repairing plugin and also did cache.do but still modules are not showing.

But for now i manually set active value true of modules under application menu

View solution in original post

Tanushree Maiti · 2 weeks ago

Hi @VayuD1899653630

Navigate to System Definition > Modules and check whether those modules are active.
Navigate to System Definition > Application Menus and search for software Asset. Check the Roles field. If there are specific roles assigned there, ensure that your administrator or test user account holds these exact roles
Type cache.do into the filter navigator and press enter. Try in Incognito/InPrivate browser.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Tanushree Maiti · 2 weeks ago

Then @VayuD1899653630 ,

What help you are looking for from us.. Make all modules visible by making those active.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti