| Software Asset Management administrator
[sam_admin]
|
This role has full access to the Software Asset Management application. This role is required to import entitlements, manage reclamation rules, run reconciliation, create custom products and pattern normalization rules, set up Content Service, and other administrative features. |
- sam_user
- sam_spend_import
- asset
- model_manager
- contract_manager
Note:
The sam_spend_import role is installed with Software Spend Detection. The it_demand_user role is no longer automatically installed with PPM Standard.
|
| Software Asset Management user
[sam_user]
|
This role has access to all Software Asset Management features except administrative.
If Software Spend Detection is installed, this role has access to all Software Spend Detection features except financial transaction data import and Content Service setup.
|
- pa_viewer
- cmdb_read
- report_user
- sn_remote_dir_sync.reader
|
| Software Asset Management developer
[sam_developer]
|
Writes scripts on the platform, comparable to the script-writing privileges granted to a sys_admin. Users with this role must be trained ServiceNow administrators. |
sam_admin
|
| SaaS License Management integration administrator
[sam_integrator]
|
Role required to create and manage SaaS integration profiles. |
- sam_user
- connection_admin
- flow_operator
|
| Software Spend Detection import user
[sam_spend_import]
|
Role required to import financial transaction data into Software Spend Detection. Users with this role have access to all Software Spend Detection features except Content Service setup. Users with this role cannot view Software Asset Management without being granted additional roles. |
pa_viewer |
