Alternative Options for Testing Scheduled Jobs

SooraC
Tera Contributor

Hi team,

 

Our team is looking into setting up scheduled tasks for activities like monthly testing and other tasks we need to remember. I noticed that this feature is currently only available to admins, but I was wondering if there are any other features in ServiceNow that would let people with different roles create scheduled tasks. Also, is there anything more user-friendly than using "Scheduled Script Execution"? We want to explore ways for other team members (not just developers) to create and manage these scheduled tasks.

 

I look forward to your response, and thanks in advance for your help!

 

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@SooraC 

only admins are allowed to create and maintain scheduled job.

We should not allow other role users to do that.

That's the recommended practice and best practice.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar - Thank you for your response. It doesn't have to be a scheduled job, but another flow that could help solve the issue where 'create' and 'maintain' are not restricted to admins only

@SooraC 

Yes but users with developer skills only needs to be given this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar - Thanks for your quick response! To clarify what I understand, it seems like it isn't recommended for non-admin users to create/manage scheduled jobs.

From what I've found, it looks like once the scheduled job is set up, non-admins can manage it. Another option could be using the "Flow Designer" module to create scheduled jobs for non-admins. Are these options not recommended practices for automating recurring tasks? We're looking for ways to let non-admin users create and manage automated recurring tasks to help delegate the work.