Annotation - Section Separator view got changed after upgrading from Eureka to Helsinki ?

[Gaurav Kumar15]

Hi All,

We have used Annotation - Section separator for adding sections on the form. And in eureka it looks like as below :-

After upgrading to Helsinki the same section is displaying like :-

Its width got increased and doesn't look good at all. How can we change it to back to what was available in eureka.

TIA,

Gaurav

[sebastian_g_snc]

Hi Gaurav,

can you please post the content of the the section separator?

Maybe you have defined it in HTML and it is now referencing a CSS setting by accident.

Thanks

[Gaurav Kumar15]

Content   is simply we gave Plain Text line :-

e.g :- Problem Management Section

If we give like this, in Eureka it comes as fine but after upgrading the size got increased, and background color changed to the instance base color.

[sebastian_g_snc]

thanks, Gaurav.

annotations are stored in table sys_ui_annotation (Helsinki).

So you should look there for your annotations and check whether or not it is still marked as "Is plain text" = true .

To find it you have to track down the section element's sys_id...But you will need a good understanding of the form structure in ServiceNow

> module "Forms" > open the correct form > go to related list Form Sections and open the correct one > open the Sys ui section (field might appear empty, but it is simply not showing a display value) > look for type "annotation" in the related List Section   Elements - there you will find the sys Id you can look for in the sys_ui annotation table

Good luck