STUtils is a really wonderful extension. It's helped me figure out where certain fields are. But, unfortunately, STUtils doesn't seem to help me find this particular 'Updated by' field that's found on the SLA Timeline.I know this 'Updated by' is diff...
I'm trying to configure OAuth access with very specific permissions for an external client. I want the OAuth entity to have access only to the following:GET access to sc_cat_itemGET access to sys_userPOST access to sc_req_itemPOST access to sc_taskHe...
Hi Everyone, We have got one scenario where we have to implement changing state of incident to in-progress when On Hold Date/Time is reached. Full Requirement:In our incident table, we have a state called as "On Hold" when selecting a new field appea...
Hi Community,I’m trying to export all Requested Items along with their variables for a specific Catalog Item. For now I can only get the RITM fields.
Hello everyone, many ServiceNow developers have encountered the problem of why you can't change the default font size in tinymce (html fields). The default size is 8pt and there are several ideas, including a few articles from ServiceNow, one of whic...
Hi Team, We want to allow Server & Desktop teams to create SN Changes that can automatically trigger a workstation / server patch. We want to implement Tanium Patch Management for Vulnerability Response. Please let us know if any dcumentation or use ...
Is it possible to add input validation on a decision table? For example if the question column is a String, and I want that string to be unique, and the user has added the same string a second time, can I put up an info message? I have tried adding "...
Hi I have a requirement where for Change requests, the affected CI support group needs approval generating for them to approve/rejectI am doing this using flow designer and there is a scripted action which gets the support group details from the task...
Hello everyone.I'm currently trying out NASK in a demo environment.I'm trying to call a custom skill from a script, referring to the page below, but I'm having trouble understanding what "capability sys id" and "skill config sys id" refer to, and whe...
About a month ago, our Service Graph Connectors stopped working. At the time I didn't think they were related, because they are in completely different scopes/etc. (Intune and CrowdStrike). In both cases, it looks as if receiving an OAuth token work...
HELP!!!writing a script include that it should only display assigned to fields which are same as to caller field location, assigned to field should only display the records which has same location as caller. var getHardwareUser = Class.create();getHa...
Scenario:A catalog item is available for completion on the portal when a Universal Task has a Type = Submit Catalog Item. Challenge:Populate the asset name variable (with the asset's display name) from the Universal Task's short description.
Hi All, I have a requirement on the related search results configuration on the incident module, to only return knowledge articles related to certain knowledge bases. How can I do this? Kind Regards, Luke
Need suggestions for validating the scenario to validate the banner notification as shown in below imageThe scenario is an agent gets a banner notification when an email is sent to a case he's assigned to.Custom UI steps are limited to the record con...
I'm looking for a OOB table with search bar and pagination similar to the below attached the screenshot.