document.URL.indexOf not working in client script in servicenow
document.URL.indexOf not working in client script in servicenowcan u tell me why is it not working and tell me any alternative
Forum Posts
How to disable smart detection/auto attestation for attestation task
I have a simple requirement, to disable the smart detection or the auto attestation feature, and get rid of this window which appears on the attestation task form in the workspace. Note: I can see the "Do not show this again" check box, but that does...
Resolved! Related List on a Change Record for Requested Items
Hi,I have added the OOTB related list Requested Item->Parent to the Change Record.As an admin I can add any RITMs via the slush bucket and they get displayed on the Change record.However, when I impersonate as the Change Manager and try to add RITMs ...
Resolved! GlideQuery - Query Extended Table
With GlideRecord, there's a notation that you can use to query a field of an extended table - ref_(extended_table_name).For example:var taskGr = new GlideRecord('task'); taskGr.addQuery('ref_incident.incident_state', '1'); taskGr.query(); Is there an...
Clutter in the audit logs
I wanted to share an observation for anyone who might encounter a similar issue. Recently, I discovered that some customers I’ve been working with had up to 30% of their Sys Audit (sys_audit) and Audit Deleted Records (sys_audit_delete) logs filled w...
ServiceNow ACL Admin Overrides – A Hidden Gotcha! 🔐🚀
Recently, encountered an unexpected issue where the Admin Override feature in an ACL wasn’t working as expected. Even though an admin should have had access, the restriction still applied. After digging deeper, I discovered an important detail: If...
How to stop other business rules if the first business rule is aborted
Hi, I have multiple before business rules with different orders. I want if any lower order business rule is abort then stop to execute all higher order business rule. Thanks, Alok
REST Message Pagination
Hello Everyone, I have REST Message through which code loops through all the pages available in the 3rd party app and responds back to ServiceNow. Additionally, I want to stop processing once records are over. Problem statement: The pointer loops thr...
How to add variables on Workspace List View
We can add catalog item variables on native list view, but now I want add variables on Workspace List view(Legal Counsel Center).
Add a Prompt to the Consume a Consumable UI
Hi We have a requirement to enter extra information when we click the consume button. I would like to the add the option to the UI Page (consume_a_consumable) to enter a number and add the results to a field on the consumable I have managed to add ...
Onload script error:- TypeError: $ is not a function
Hi,There is onload script that is giving error on portal as "TypeError: $ is not a function". I have marked the isolate script false but still getting the same error.Here is the code for you:-function onLoad() { var callerLabel = $('label.sc_req_i...
DemoHub installation in PDI
Hello Team,Is there any way to install Demo Hub in PDI (Vancouver)? If yes then how? No the why not?Thanks in advance.
Report on Time spent by each assignment group fro resolving an Incident
Hello Team, Can anyone help me , how to get a report on time spent by assignment groups to resolve an incident. I tried using metric instance table, but I dont find exactly what I need. Can anyone guide me in achieving this. BR, MSM.
MIME type is required to be added dynamically when attaching a document.
Hi Everyone,We are getting attachment data from a 3rd party in base 64, so we had to decode it. It is working fine, and a MIME ID is needed to set it based on the attachment. If it is a PNG type attachment, then the MIME type should be image/png. How...
How to redirect from one ServiceNow instance to another?
Hi, I have a requirement is to redirect a group of users from abc.service-now.com to xyz.service-now.com when they try to login to the "abc" instance. Currently, xyz is a clone of abc ServiceNow instance and all users are able to SSO into both abc a...
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