Resolved! CAD question
Which source control operation is available from BOTH Studio and the Git Repository? Commit Changes Create Branch Switch Branch Stash Local Changescan u help me with this ques....
Forum Posts
ServiceNow PDI upgrade to Yokohama asks for MFA without setup
Hi team I recently upgraded my personal developer instance to the recent release Yokohama Patch 1. After the upgrade was successfully, when I tried to login to my PDI, it took me to the "Verify your identity" screen (screenshot below)My question i...
Subject: Encryption Popup Issue When Attaching Files in Specific Catalogs
I'm encountering an issue where an encryption popup appears whenever I try to attach files using the paperclip icon. This problem occurs in some catalogs but not all.Additional Context:The affected catalogs have a mandatory attachment variable confi...
Now Assist Skill problem
Hi:I created a Now Assist Skill that takes an incident record and creates a KB article with it via UI Action. Below is the Ui Action script. The problem is that it is not populating the short description of the article and the article body does not i...
How to get the assessable record details in the assessement template question
Hi, I am trying to automated default response for the assessment question trying the below script but it is not workingtry {/***Start of Custom Code. Please write your custom logic below. */// Initialize result.value as nullresult.value = null;// Log...
How to show actual duration for incidents that are still open?
In list view we'd like to have an actual duration from when the record was open until it was displayed in list view. I thought a custom calculated duration field would do the trick but I guess calculations only happen on insert/update of the record r...
Resolved! Confluence Integration with Service Portal in ServiceNow
I want to Integrate ServiceNow with Confluence, should Pull relevant content from Confluence and show it on Service Portal based on the search. Is that possible, please provide url for servicenow documentation if available and what plugins required t...
Not able to change entity on a risk
Hi, I am tryin to update the entity on a risk but getting 'invalid update' warning message.I was able to change it on other risks. What are the conditions that prevent me from changing the entity on a risk? I have tried on other records in MONITOR s...
stop sending notification to particular
if assignment group changes to payroll tier 3then no notification to the members of this group if state changes or comments added, no notification should be sent to the membersIf hr Task is created then also no notification should be sent to this par...
Resolved! WF unable to see check out option
@Ankur Bawiskar I am not able to see Checkout or any other option to work on Workflow.in hamburger it shows few options only. Please suggest.Thanks,Shekhar,
Resolved! Set variables mandatory when state changes to closed complete on task
We have a variable set named "tasks", and all variables within this set are currently marked as mandatory. This variable set is only displayed in the variable editor section of the sc_task form.Now, the requirement is:The variables in the "tasks" var...
Resolved! Images in Notifications not Rendering in Outlook
Hi All,Trying to embed banners (images) into notifications and when received into Outlook (both my work environment as well as my personal email) the images don't display, with the error "The linked image cannot be displayed. The file may have been m...
Related list is not visible in onload client script
Hello,I am doing a task where depends on a field value I need to Hide/Show a related list in 'GRC: Policy and Compliance Management' Functionality is already available in client scripts, OnLoad and OnChange client scripts.I just added one more condit...
Stop notification to particular group
Any payroll or HR related notification should not be sent to one group. There are 100s of notifications which is not possible and mostly ootb. Any other way to exclude that group from getting any notifications?
Resolved! Difference between dates into days is not working
Hi,I am trying to get the difference between two dates into days in a scoped application but somehow it's not working below is the code. (function executeRule() { var gr = new GlideRecord('CUSTOM TABLE'); gr.query(); var rowCount = gr.getRow...
