Hello All, I am trying to create a dynamic filter on a Data visualization in UI builder. And I have done that however I am stuck with an issue. Now lets assume i have created a report with data source as task sla Now i want to create a report on file...
Hi folks! I want to send from ServiceNow REST Message which will contain GraphQL query. Preferable from FD. Currently I just created an Action with REST step, put there my GraphQL query as a body and tried to execute and received this error: "messag...
Is there a way to build a custom dropdown menu/button to group UI Actions in workspace forms, similar to the "Create change request" button seen in Service Operations Workspace? I am working with a customer with several UI Actions on one form, and t...
How to implement retry policy concept outside flow designer?Ex - I want to retry API call 3 times. If still not successful, then create an incident. PS - I know this capability is there in Flow designer but customer is having IH Starter package which...
Hi All, I am working on one catalog where opened by and assignment group is mandatory where we need to check if user(opened by) is part of group or not if not not allow to submit the catalog. I have written script include and client script but it i...
We know that for AI to work efficiently and effectively, it needs valid and quality data. Issue1:No valid/quality data == Untrusty and unreliable answers Issue2:AI Hallucinations One example:Google search Now user has to again check in google to find...
Off late I have seen many users replying with the answers fetched from AI chatbots - here we just cant trust the answer. Few users pick the points from the bot and answer, few just do copy paste.The trouble is - we again need to validate is the provi...
Hi all, i am working on a flow that is supposed to get the data from an external system, check if such an incident already exists, if not create an incident. In a Custom Action I have already set up the REST step and the SCRIPT step. I get two arra...
I have written a script to map the fields on custom table and create a record in another custom table as well [ as record producer is linked to another custom table]. We need record producer to create records in 2 tables based on Expense Category [re...
hi i need some help . i am trying to create a variant but there are some thing i did the same setting but it is not working and how to create the domain thing .
Which of the following is not supported by Flow Designer?a. Call a subflow from a flowb. Test a flow with rollbackc. Use Delegated Developerd. Run a flow from a metric Base triggere. Automated test framework Can anyone respond to this?
Hi Community, I'm working on a requirement where the Requested Item (RITM) should always reflect the assignment group and assigned to values of the most recent active sc_task associated with it. Here’s the business scenario: Tasks are created sequent...
Hi Community, As this is asynchronus call, the array value is getting calculated after JSON object and JSONArray initiation which causes array value to be empty and hence 'monthly_fixed_price_to_be_invoiced' is always empty. I thought to use getXMLWa...
We are implementing Reimbursement/ Expense Claim of our Organization as in automating the Expense Claim process.1. In our requirement, we need a button 'Return for Review' under Tasks [on esc portal] where Manager can Approve, Reject or Return the re...
I have a catalog item that is the combination of 3 fairly similar catalog items. There are a few variables common to all 3 which I have defined as variables. Now I plan to create 3 variable sets for fields specific to each of the catalog items I comb...
