Announcement card missing

PoonkodiS
Mega Sage

Hi all,

In my PDI i don't have the announcement card.How to configure it?

I tried workspace configuration but i can't do it.My instance version is Zurich

PoonkodiS_0-1769526791044.png

Any help,would be appreciated

 

Thanks,

Poonkodi

1 ACCEPTED SOLUTION

PoonkodiS
Mega Sage

Thank You @lauri457 @Dinesh Chilaka @sandeepdutt  for your time time and support.Finally,

I findout the solution.

PoonkodiS_0-1769601763071.png

I removed the condition from the sys_ux_composite_datasource table.The condition is something sysid is..

Now i can see the announcement card in SOW

PoonkodiS_1-1769601905338.png

Regards,

Poonkodi

View solution in original post

9 REPLIES 9

@PoonkodiS ,

In which table you had created and what is the start date and end date of your announcement?

@Dinesh Chilaka 

For incident table ,start date is 27/01/2026 and end date is 30/01/2026

@PoonkodiS ,
To get announcements visible on the HomePage,

We need to create a Announcement in the sys_ux_banner_announcement table and for this record there is a related list named as Associated To Configurations  , create new record there and Select the configuration record and save it.

Copy the sys_id of the  announcement_configuration record you selected and paste that sysId in the below System Property

sn_sow.banner_announcements_config_id

 Now you will see the Announcements on the HomePage

.If my response helps, mark it as helpful and accept the solution.

lauri457
Tera Sage

This can be configured in the SOW admin center
service operations workspace admin center -> configurations -> initial setup -> landing page

PoonkodiS
Mega Sage

Thank You @lauri457 @Dinesh Chilaka @sandeepdutt  for your time time and support.Finally,

I findout the solution.

PoonkodiS_0-1769601763071.png

I removed the condition from the sys_ux_composite_datasource table.The condition is something sysid is..

Now i can see the announcement card in SOW

PoonkodiS_1-1769601905338.png

Regards,

Poonkodi