Announcements to appear in UI 16
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09-28-2020 04:58 PM
Is there any way to make Announcement created under Portal > Announcement also appear in UI16? This way our licensed users also know about an outage for outlook.
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09-29-2023 11:26 AM
@brianlan25 I wonder if you found the solution for this?
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09-29-2023 03:39 PM
No I have not found a way to get the banner to show up in UI 16 or the Next Experience.
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09-29-2023 03:44 PM
We still using U16, but I Found this for Next UI.
https://www.servicenow.com/community/next-experience-articles/introduction-to-next-experience-ui-ban...
Hope you can give it a try?
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09-29-2023 03:52 PM
Well that sucks. So if you are using Service Portal for some users and Next experience for others you have to setup the anncounment in 2 places.
We are not using the next experience yet either.
