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Announcements to appear in UI 16

Brian Lancaster
Tera Sage

Is there any way to make Announcement created under Portal > Announcement also appear in UI16?  This way our licensed users also know about an outage for outlook.

18 REPLIES 18

Ganesan5
Tera Expert

@Brian Lancaster I wonder if you found the solution for this?

No I have not found a way to get the banner to show up in UI 16 or the Next Experience.

We still using U16, but I Found this for Next UI.

https://www.servicenow.com/community/next-experience-articles/introduction-to-next-experience-ui-ban...
Hope you can give it a try?

Well that sucks. So if you are using Service Portal for some users and Next experience for others you have to setup the anncounment in 2 places.

We are not using the next experience yet either.