Any UseCase of g_scratchPad in servicenow??

[Abhay Kumar1 · Accepted solution]

@SandeepKSingh In ServiceNow, g_scratchpad is a special object used to store temporary data that can be accessed across client-side and server-side scripts within the same transaction. It is often used in UI Scripts, UI Actions, Business Rules, Client Scripts, and Script Includes to pass data between scripts, especially when there is a need to share data across different script types in a single transaction.

Scenario: You want to retrieve a user's Manager and Department information on the server-side (via a Business Rule) and pass this information to a Client Script to dynamically display it on the form.

There are many articles to explain with code as well just search in community.

[Rajesh Mushke · Accepted solution]

Hi @SandeepKSingh,

Refer the below video to understand the use case easily. It is very well demonstrated in the video.

https://www.youtube.com/watch?v=LclUuP-gSNw 

https://www.youtube.com/watch?v=77D7DMIaG24 

[Abhay Kumar1 · Accepted solution]

@SandeepKSingh In ServiceNow, g_scratchpad is a special object used to store temporary data that can be accessed across client-side and server-side scripts within the same transaction. It is often used in UI Scripts, UI Actions, Business Rules, Client Scripts, and Script Includes to pass data between scripts, especially when there is a need to share data across different script types in a single transaction.

Scenario: You want to retrieve a user's Manager and Department information on the server-side (via a Business Rule) and pass this information to a Client Script to dynamically display it on the form.

There are many articles to explain with code as well just search in community.

[Valmik Patil1]

Hello @SandeepKSingh ,

g_scratchPad is temporary variable used to pass data from server to client.

Use case : There should be at least one attachment available on the form.

- In this case we should write display BR to get if attachment is available or not.

- We can access variable in client script and give alert to user that "no attachment present "

Refer below article for details,

https://www.servicenow.com/community/itsm-articles/quot-use-of-server-side-script-g-scratchpad-and-c...

Thanks,

Valmik Patil

[dgarad]

Hi @SandeepKSingh 

Please refer the below link.

https://www.servicenow.com/community/developer-forum/g-scratchpad-functionality-and-its-use/m-p/1772...

[Rajesh Mushke · Accepted solution]

Hi @SandeepKSingh,

Refer the below video to understand the use case easily. It is very well demonstrated in the video.

https://www.youtube.com/watch?v=LclUuP-gSNw 

https://www.youtube.com/watch?v=77D7DMIaG24