Any way to see who has accessed a workspace in servicenow?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2024 12:11 PM
Hello, I am trying to figure out who the audience is for a particular workspace (agent workspace). I know this workspace is deprecated and we are moving them to the Security Incident Response Workspace, but I'm trying to figure out how many users access the agent workspace so I can get a count of who does and who doesn't. This is also for Licensing issues that we are trying to solve. So we are trying to find out who goes to security incident response module (SIR)
Does anyone know if this is possible and if it is what table do I need to query? I have tried syslog_transaction but that's not pulling anything for me.
Thanks in advance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-06-2024 12:51 AM
Hi @Community Alums ,
You could try to look in sys_ui_navigator_history table, as this will give you some idea:
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-28-2024 07:04 PM
Hi stephen,
I have the same issue and wondering how you solved for this?
The suggestionto look in sys_ui_navigator_history did not show any results
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-28-2024 11:13 PM
Hi @ChelseaA ,
Did you filter the data:
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-09-2025 06:19 PM
Yes I did! It seems to work for every wspace except Agent Workspace