Any way to see who has accessed a workspace in servicenow?

Community Alums
Not applicable

Hello, I am trying to figure out who the audience is for a particular workspace (agent workspace). I know this workspace is deprecated and we are moving them to the Security Incident Response Workspace, but I'm trying to figure out how many users access the agent workspace so I can get a count of who does and who doesn't.  This is also for Licensing issues that we are trying to solve.  So we are trying to find out who goes to security incident response module (SIR)
Does anyone know if this is possible and if it is what table do I need to query?   I have tried syslog_transaction but that's not pulling anything for me.
Thanks in advance

 

4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

Hi @Community Alums ,

 

You could try to look in sys_ui_navigator_history table, as this will give you some idea: 

AndersBGS_0-1725609059655.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

ChelseaA
ServiceNow Employee
ServiceNow Employee

Hi stephen,

 

I have the same issue and wondering how you solved for this?

 

The suggestionto look in sys_ui_navigator_history did not show any results

Hi @ChelseaA ,

 

Did you filter the data:

AndersBGS_0-1732864373439.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

ChelseaA
ServiceNow Employee
ServiceNow Employee

Yes I did! It seems to work for every wspace except Agent Workspace