The Zurich release has arrived! Interested in new features and functionalities? Click here for more

App creation stuck in Studio for 2+ hours

22eg110b49
Tera Contributor

4 weeks ago

Screenshot (2815).png

 

Hi Community,

I’m currently creating a new custom application in ServiceNow Studio, but it’s been stuck on the “Sit tight while we create this app” screen for more than 2 hours (screenshot attached). Normally, I expect this step to take just a few minutes, but it doesn’t seem to be progressing at all.

Has anyone else faced this issue before?

  • Is this a platform/environment problem, or something related to my instance?

  • Do I need to restart or clear cache, or is there another recommended fix?

Any guidance would be greatly appreciated.

Thanks in advance!

0 Helpfuls
  • 393 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @22eg110b49 

Looks like an instance hang. Get a developer site, refresh the instance once, and also try to repair the AES plugin.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

22eg110b49
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago

No i have tried it didn't work in this even 

0 Helpfuls

22eg110b49
Tera Contributor
In response to 22eg110b49

3 weeks ago

Its actually didn't resolve the issue

0 Helpfuls