App creation stuck in Studio for 2+ hours

CHARITHAP152157
Tera Contributor

‎08-28-2025 12:32 AM

Screenshot (2815).png

 

Hi Community,

I’m currently creating a new custom application in ServiceNow Studio, but it’s been stuck on the “Sit tight while we create this app” screen for more than 2 hours (screenshot attached). Normally, I expect this step to take just a few minutes, but it doesn’t seem to be progressing at all.

Has anyone else faced this issue before?

  • Is this a platform/environment problem, or something related to my instance?

  • Do I need to restart or clear cache, or is there another recommended fix?

Any guidance would be greatly appreciated.

Thanks in advance!

0 Helpfuls
  • 1,182 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron

‎08-28-2025 06:19 AM

Hi @CHARITHAP152157 

Looks like an instance hang. Get a developer site, refresh the instance once, and also try to repair the AES plugin.

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

******************************************************************************************

CHARITHAP152157
Tera Contributor
In response to Dr Atul G- LNG

‎08-29-2025 08:01 AM

No i have tried it didn't work in this even 

0 Helpfuls

CHARITHAP152157
Tera Contributor
In response to CHARITHAP152157

‎08-30-2025 04:53 AM

Its actually didn't resolve the issue

0 Helpfuls