Application Form Approval in Flow Designer with Decision Tables.

[shog]

Hi all, 

I'm trying to make a Flow, which triggered by Service Catalog ( where my application form is), I want to make this flow approved as order as below:

1. approved by approver

2. accepted by manager 

3. approved by manager  ←the RITM should be closed here.

or

1. remanded by approver ← once there are someone remanded the RITM should be closed.

or

1. approved by approver

2. remanded by manager ←the RITM should be closed.

So I made a Decision Table to make the order and stages to my Request Item,

however I'm not sure how to put the Decision Table, Ask for Approvals, Send Email, Update Records, Sub Flows in correctly orders in my Flow.

Would appreciate for advices and examples.

Thank you.

[Dr Atul G- LNG · Accepted solution]

Hi @shog 

Each decision table answer produces a separate branch path within Flow Designer. Decision tables accept any number of inputs and support any number of decisions. You can configure the Make a decision flow logic to return a single or multiple answers and to display the answers as branch paths or record data pills.

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/conce....

[shog]

Hi AG,

Thank you for replying! I will try to use the Make a decision logic to get my flow run correctly.