Appointment booking on walk up experience not showing scheduling future appointment in portal

Shariq Azim
Kilo Guru

‎09-16-2022 06:58 AM

Hi,

I am trying to replicate the same features of walk up module.

But however, i am not able to show the future appointment (schedule appointment) from the portal view.

I am trying to refer Configure appointment booking on walk up experience

find_real_file.png

 

 

However in my screen i am getting this only Please help

find_real_file.png

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4 REPLIES 4

Alex Williams
Tera Contributor

‎01-05-2023 06:46 AM

Did you ever get an answer to this?  I have exactly the same problem. I am using ServiceNow Tokyo.

0 Helpfuls

Jackroo
Tera Contributor

‎06-20-2023 04:13 AM

Same issue here as well.

0 Helpfuls

B Ashok
Tera Guru

‎06-28-2024 03:17 AM

Did you get help on this ? @Alex Williams @Shariq Azim @Jackroo 

0 Helpfuls

Alex Williams
Tera Contributor
In response to B Ashok

‎06-28-2024 03:43 AM

Hiya,

 

Nobody ever came back - but I think it maybe 'Enable online check-in' tick box within location.

 

We do not use that function and as a result we are now presented with the proper booking option.

 

wu_location_queue.list

 

Go into the location queue.

 

Take the tick out of Enable online check-in(its on the Management Tab)

 

Then update - hopefully this will fix it for you?