Approval Coordinator without any child activities

Community Alums
Not applicable

Hi folks,

I don't have any child activities in approval coordinator, what will be the output of this activity?

I've tested this, it's marking as approved by default why is it so?

1 ACCEPTED SOLUTION

sumanta pal
Kilo Guru


The Approval Coordinator activity in ServiceNow is designed to coordinate multiple approvals. If there are no child activities (i.e., no approvals needed), the Approval Coordinator activity will automatically complete and mark the request as approved. This is the default behavior of the system.

Here's a summary:

- The Approval Coordinator activity in ServiceNow is used to manage multiple approvals.
- If there are no child activities (no approvals required), the Approval Coordinator activity will automatically complete.
- By default, the system will mark the request as approved if there are no child activities.
- This is the standard behavior of ServiceNow and is designed to streamline the approval process when no approvals are necessary.


nowKB.com

View solution in original post

8 REPLIES 8

Hi @Community Alums I tried something same at my end and seems you are right .

 

Correcting - Not a bug but expected behaviour. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

sumanta pal
Kilo Guru


The Approval Coordinator activity in ServiceNow is designed to coordinate multiple approvals. If there are no child activities (i.e., no approvals needed), the Approval Coordinator activity will automatically complete and mark the request as approved. This is the default behavior of the system.

Here's a summary:

- The Approval Coordinator activity in ServiceNow is used to manage multiple approvals.
- If there are no child activities (no approvals required), the Approval Coordinator activity will automatically complete.
- By default, the system will mark the request as approved if there are no child activities.
- This is the standard behavior of ServiceNow and is designed to streamline the approval process when no approvals are necessary.


nowKB.com

Hi @sumanta pal ,

Can we change this behaviour ?

But if  no child activity what you need mate. OOTB is right as approved. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************