approval group assignment on RITM in request workflow
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‎05-08-2024 03:06 PM
How can I configure a request workflow to include an approval that checks the Opened by user location, and assigns the approval to a specific assignment group for that users location???

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‎05-08-2024 04:34 PM
Are you using workflow or flow?
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‎05-09-2024 06:42 AM
I am using workflow.
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‎05-09-2024 08:08 AM
Something like this should work. This would be the code that appears in approval step when you click advanced.
answer = []
answer.push(current.opened_by.location.approval_group); //this is me guessing that the group is in the location table. You will have to update this to meet your field names.
Note that if the group/location mapping is in a separate table let me know the table name and how it refers back to location.
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‎05-09-2024 12:25 AM - edited ‎05-09-2024 12:27 AM
@Community Alums How many locations do you have?
Do you have location and group mapping in any table?