Approval History field is not visible under the activity logs for the Knowledge Form
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‎02-28-2020 02:58 AM
Hi All,
i was trying to add the 'Approval History' field in the activity logs for Change Request form, and sc_req_item (RITM) form and on Knowledge Article Form. i have added the field in the change request form and for RITM, but for the Knowledge article the field 'Approver History' is not visible on the activity filter (form lay out). Let me know how to bring the approval history field on the activity log of Knowledge Form.
Please check the below screenshot .
Thanks
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‎02-28-2020 08:45 AM
Approval History exists as a field on the Task table. change_request and sc_req_item extend the task table, but kb_knowledge does not. So, you would need to add Approval History (it would be u_approval_history since you're adding it as a new field) and all the subsequent logic that goes into that field (business rules, etc.).
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‎06-28-2022 03:14 AM
Also make sure the property is set to True:
"glide.workflow.user_approval_history"
OOB it is set to False
