Approval History field is not visible under the activity logs for the Knowledge Form

Vidv1
Kilo Contributor

Hi All,

i was trying to add the 'Approval History' field in the activity logs for Change Request form, and sc_req_item (RITM) form and on Knowledge Article Form. i have added the field in the change request form and for RITM, but for the Knowledge article the field 'Approver History' is not visible on the activity filter (form lay out). Let me know how to bring the approval history field on the activity log of Knowledge Form.

Please check the below screenshot .

 

Thanks

 

2 REPLIES 2

Tim Deniston
Mega Sage

Approval History exists as a field on the Task table. change_request and sc_req_item extend the task table, but kb_knowledge does not. So, you would need to add Approval History (it would be u_approval_history since you're adding it as a new field) and all the subsequent logic that goes into that field (business rules, etc.). 

J Shone
Tera Expert

Also make sure the property is set to True:

"glide.workflow.user_approval_history"

OOB it is set to False